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RETURN & EXCHANGE POLICY

EXCHANGE OR STORE CREDIT ONLY: NO REFUNDS

At Cocoa Couture Boutique our fabulous customers are our number one priority. With every purchase, we aim to provide fashion that exceeds expectations. Should your purchase not meet your expectations, please follow our exchange/return policy detailed below:

  • Items purchased IN STORE may be returned for an exchange in a different size or something else you prefer. If you don’t see anything you like and would like to wait we will apply a store credit. You have 7 days from purchase date to bring back your item for exchange and/or store credit. Store Credits do NOT expire so you can use your credit at anytime.
  • Items purchased ON-LINE may be exchanged for another clothing item or store credit can be applied until you find something you like. You have 3 business days from receipt of your order to send it back to us. The customer pays shipping on returns back to Cocoa Couture Boutique and we’ll cover the shipping cost back to the customer once the new item is selected by the customer. Email us with return request and reason for return: info@cocoacouturemiami.com.
  • We DO NOT issue refunds.
  • Sale items are Final. Sale items will NOT be eligible for exchange or store credit.
  • Returned items must be unworn, tags must be intact, & the items must be accompanied with receipt.

Return Order to:
Cocoa Couture Boutique
9483 South Dixie Hwy
Miami, FL 33156

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